Steps to ensure deletion.
- Make sure you do not have a paid or active trial membership. Go to your Apple Subscriptions to cancel.
NOTE: We do not automatically charge you anything, ever, without you deciding to buy a membership. You would only have a paid membership if you explicitly tapped the buy button and authorised payment to be taken via your iTunes account. Downloading and creating an account on set up is free.
- If you entered your email address when you downloaded the app, email us at [ delete-my-account @ gymplanapp.com ] including the email address you used when creating your account. Without your email address we can't identify your account to delete it.
NOTE: You may not have entered any contact information (email address) to create your free account. In this case simply delete the app.
Account deletion will take effect within 24 hours on working days.